Intermission · your feature will resume shortly
Interval is the food & beverage platform for that window — guests order to their seat from a QR code or pre-order against a showtime, while every order flows live to the kitchen, the counter and the back office.
Scene 01 · The order
A guest scans the armrest QR — or picks a showtime days ahead. Payment is verified server-side, the kitchen sees the order the moment it's paid, and a runner closes the loop at the seat.
Scene 02 · The trailer
The whole loop, filmed on the live product: a guest scans the QR at seat F7, another pre-orders while picking a showtime, and the same ticket lands on the kitchen display — moving New → Ready as the guest watches the status change from their seat.
Narrated — it starts muted, so tap 🔈 to hear it, and ⛶ to watch it full screen.
Scene 03 · The guest
Point your camera at the QR code on the armrest — the seat, screen and menu are already known. No app installs, no sign-ups.
Guests pick their film and show in advance; the kitchen preps the order timed to the interval, for seat delivery or counter pickup.
Every order gets a live tracking page and WhatsApp updates from “accepted” to “delivered” — including a nudge to resume an unpaid cart.
Razorpay checkout with server-side amount verification, idempotent payment capture and admin-side partial or full refunds.
Scene 04 · The interval
From the armrest QR or the advance flow — menu first, details at checkout.
The order streams to the Kitchen Display System over live sockets, grouped by screen and showtime.
The kitchen works the queue against its SLA; anything running late gets flagged on the board.
The tray is claimed for seat delivery — or parked at the counter for pickup, with the guest pinged.
The guest never left row D; WhatsApp confirms the drop and the tracking page flips to delivered.
Scene 05 · Live from screen 4
A rehearsal of the loop Interval runs hundreds of times a night — the auditorium on one side, the kitchen display on the other.
From a demo-night run — Saturday, Screen 4
Salted popcorn (L) · Pepsi
Nachos grande · iced tea
Veg burger · fries
Scene 06 · The back office
Each venue runs on its own tenant — its own menus, branding, payments and staff logins — managed through dedicated Admin and Super Admin portals.
A visual menu builder on top of a full catalog — modifiers, images, availability windows and one-tap 86ing that greys items out in real time. Bulk import via Excel.
A dedicated real-time KDS: new orders appear the moment they're paid, move through preparing → ready → delivered, and flag anything running late.
Films, showtimes, screens and seat layouts with printable QR codes per seat. Showtimes can sync automatically from Vista POS or public listings.
Film and showtime performance, upsell conversion, delivery SLAs, cancellations, guest behaviour, owner statements and an ordering heatmap — all exportable to CSV.
Rule-based suggestions triggered by what's in the cart — pair a combo with a ticket-time order, or a dessert with a main — with guardrails against misuse.
Per-tenant theming with curated templates: colours, layout and imagery flow through the guest experience, plus an optional public cinema site.
Inbound Vista Connect sync for cinemas, films, showtimes and concessions; orders push back to the POS at checkout. Razorpay for payments, WhatsApp for messaging.
Strict multi-tenant isolation with row-level security, audited refunds, configurable data retention with PII scrubbing, and infrastructure monitoring built in.
The lights are about to dim
Already a guest? Just scan the QR code at your seat — there's nothing to install.